At Superfrau we strive to offer the highest quality merchandise while fulfilling customer orders accurately. If you are not completely satisfied with your purchase, return the unused item within 14 days of the date of purchase with all the labels in your original packaging.
The return must be in the original condition (unworn, unwashed, unchanged), in the original packaging and including packing slips. We do not accept returns after 14 days and returns with traces of usage or missing original labels. Sale items cannot be returned. Refunds will be made using the original payment method.
Instructions for return
To arrange a return, please send us an e-mail to firstname.lastname@example.org. You will receive your return options and further instructions.
All our products are quality controlled at several points in our manufacturing process. If you still receive a defective product, please contact email@example.com immediately and no later than 7 days after purchase so that we can process an exchange or issue you with a refund.